Focused on friday Bhupinder Lotay

Bhupinder Lotay

We continue our Focused on Friday series with Bhupinder aka Pindy, our Senior Product Manager for both our Ophthalmic ultrasound and Cryo product lines . Pindy has been an essential part of the Keeler crew for over 10 years!

Pindy, thank you for sharing a snippet into a day at Keeler and a little about yourself.


Keep your eyes peeled for episode 3 next Friday!

Missed episode 1? Read it now!


What is my role at Keeler?

I’ve been with Keeler for over 10 years and my role has ranged from mechanical design engineer to working with our global OEM partners to deliver unique solutions. However, by far the most exciting and rewarding role is my current role which is Senior product manager for both our Ophthalmic ultrasound and cryo product lines. As a product manager at Keeler, you are the glue between all the internal and external stakeholders. The role requires you to understand the customer inside out, this is critical. The voice of customer really paves the way for most decisions from road mapping to new product development.


What do you love about working at Keeler?

Hey, I’ve worked at Keeler for 10 years, so I must love working here! It’s all about the people, not only within Keeler but the industry in general from clinicians to competitors. The Ophthalmic industry has a sense of collaboration about it which you don’t find in most industries.

One of the defining moments which kept me in the industry came early on in my career. I graduated with an Aerospace Engineering degree and worked in the industry for 2 years. At the time, I realised I’d probably just be a small piece of a giant puzzle and delivery of projects was way too slow (Space X and co. would probably beg to differ nowadays). One of my first projects at Keeler was collaborating with an amazing paediatric ophthalmologist called Louise Allen in Cambridge. We worked on a LIO invention for conducting fluorescein angiography and laser treatment simultaneously. Seeing the invention being used on a child in theatre and knowing the product would likely have a positive lifelong impact on the child was literally eye opening (excuse the pun). This gave me the bug and since then, I’ve never looked back.


How does a day at Keeler typically look for you?

Since I’ve been at Keeler for some time, I’m often the go-to person, so I get pulled from pillar to post. One minute I could be dealing with customer support questions and then pivoting to support our R&D team on new product developments. Being able to support and provide valuable feedback to a range of stakeholder gives me a sense of achievement, its rewarding and fulfilling. It’s relentless but I’d have it no other way, I love it!


Favorite way to start the day?

The day always starts with aspirations to go for a morning run, to-date it remains an aspiration. The 45-minute drive from London to Windsor allows me to listen to one of favourite podcasts (The diary of a CEO by Steven Bartlett) and sip a cup of tea or coffee. At the office, the day will always start with a list of deliverables for the day, ticking each deliverable off throughout the day gives me miniature wins and keeps me on track throughout the day.


Fun facts?

I’ve climbed the highest mountains (hills) in Scotland, England and Wales all within 24 hours. I enjoyed it so much the first time that I completed it for a second time the following year.


Missed episode 1? Read it now!